What does it do?

One Stop makes it simple for homeowners, businesses, licensed professionals, developers, contactors, and other interested citizens to:

  • Find information about a permit, license, planning project, or violation in progress.
  • Initiate an application for many types of permits and licenses without coming to City Hall.
  • Pay with credit cards for permits and licenses online.
  • Research what has been permitted, licensed, or cited at a particular location or during a user defined time frame.

A great example of government transparency at work, One Stop Online pulls up-to-date information directly from the City's official records, providing a single, comprehensive and authoritative view to the public for the very first time.

Why did we make it?

In New Orleans, countless organizations are working around the clock to improve local communities and foster development throughout the city—from businesses to community groups, non-profits to City Hall, and the local Redevelopment Authority (NORA).

However, each of these organizations collect and manage data about properties in entirely different ways, which results in duplicated efforts, inconsistent information, and precious energy wasted.

Many organizations have also lost time and expended effort waiting in person to make applications to multiple departments at City Hall and at other City sites.

At One Stop, 17 City Departments and reviewing agencies have joined together to integrate their review processes and create a single point of entry for applicants. Applications will be routed through the correct departments internally so that builders, developers, homeowners, and business can spend more of their time leveraging their resources for individual and citywide success.

  1. Bureau of Revenue
  2. City Planning Commission
  3. Code Enforcement
  4. Cultural Economy
  5. Emergency Medical Services
  6. Fire Prevention
  7. Historic District Landmarks Commission
  8. Law
  9. New Orleans Recreation Development Commission
  10. Parks and Parkways
  11. Police
  12. Property Management
  13. Public Works
  14. New Orleans Redevelopment Authority
  15. Safety and Permits/Taxi Cab and For Hire Vehicle Bureau
  16. Sanitation
  17. Vieux Carré Commission

Terms of Use

  1. All work authorized by this Permit or License process must comply with all applicable ordinances and codes adopted by the City and the State. The applicant must take the time to research these codes. Any permit received through the internet application that does not comply to the Comprehensive Zoning Ordinance, the City Of New Orleans or the International Codes or any other code or Ordinance as required by other State or local laws and regulations shall be voided with the applicant absorbing all expenses or damages resulting from this action.
  2. It is the responsibility of all applicants, Owners and Contractors to comply with the State of Louisiana Contractor licensing requirements for contractors. Call 225- 765 -2301 for information on state contractor licensing.
  3. All work authorized by a permit/license is subject to inspection. Required inspections can be obtained online or by calling the applicable agency. Access must be provided for inspection purposes.
  4. Permits shall automatically EXPIRE and become void if work is not commenced within 180 days, or if work is suspended or an inspection is not obtained within 180 days.
  5. If, subsequent to the issuance of a Permit the Building, Planning Official, or Collector of Revenue determines that plans or other reviews are required for the work undertaken, the permit may be suspended or revoked in writing until proper reviews and approvals are obtained.
  6. The issuance of a Permit shall not serve to legalize other un-permitted construction, improper occupancies, additional dwelling units, or unauthorized land uses not otherwise legally established. All Permits are subject to review and approval by the City Of New Orleans.
  7. It is the responsibility of the applicant to pay all fees assessed prior to the issuance. An approved permit or license that is unpaid is not issued – no work may commence nor business be conducted for which a permit or license is unpaid.

Refund Policy

No refunds will be granted once the City of New Orleans has accepted payment for a permit or license.

About One Stop App

One Stop allows citizens to apply, track, and search for permits, licenses, planning projects, and violations throughout the City of New Orleans.

Learn more about this app>

Need help with permits, licenses and projects?

We've created a website that explains each permit, license or project step-by-step and gives you detailed information about fees, required forms, and related items.

Visit NOLA.gov/OneStop >

Having a problem?

Please help us make this site better by reporting technical problems to onestopapp@nola.gov

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